Titan Customs Reviews
Based on 4 customer reviews and online research, titancustoms.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Titan Customs.
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Customer Reviews (4)
HORRIBLE COMPANY. Ordered parts and my credit card was charged the same day of the order. Emailed several days later and requested a shipping date as none had been received. Was told by Chris D. That it would ship in 2-3 weeks. After 3 weeks with no information, sent another email requesting an update. No response. After 4 weeks sent another email requesting an update. No response. After 5 weeks sent another email. Received auto-notice that my order had been cancelled and my card would be refunded in 5-7 business days. When I email asking why my order had been cancelled, Chris D. Responded that I was being belligerent and "we are no longer doing business with you". He further went on to state that "Impatience is a personal problem you should work out for yourself." If I could give less than 1 star I would. Once they have your money, they don't care. When you ask a legitimate question he will hurl insults and cancel your order. Laughable that this "company" is in business.
I have order a performance Machine pulley from this company mid june of this year... and now is September 18... all i got was a tracking # last week from chris but now a week later still nothing has been send to the ups center from this company or from their warehouse... and on top of that Chris call me and raising his voice at me telling me that i cannot get a refund even tho its been 3 months now from the date i order... so who is the victim here...
Ordered 13 days ago. Got order confirmation. Never got a tracking number and have called 5 times in the last week. I've left 5 messages calling them 4 different days. I have a bad feeling a lot of the reviews I'm now reading are true, and that I'm not going to get my parts or my money back. Praying I get some kind of phone call before I have to take this to the legal side. Order #TCC4425
Would not refund my money after I cancel my order. The order was cancel before they ship it. Which I dont think they even was going to ship item
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